Disciplinary and grievance handling

Things go wrong but a process ensures the right outcome

We understand that handling disciplinary and grievance issues can be challenging for any organisation.

Our expert HR services provide impartial support and guidance to ensure fair, compliant, and effective management of workplace disputes.

Disciplinary Procedure Support

We assist employers in navigating the complexities of disciplinary procedures, ensuring compliance with UK employment law and best practices:

Development of robust disciplinary policies aligned with the Acas Code of Practice
Guidance on informal resolution strategies to address minor issues
Support in conducting fair and thorough investigations
Assistance in preparing for and conducting disciplinary hearings
Advice on appropriate disciplinary actions and outcomes

Grievance Handling

Our team provides comprehensive support for managing employee grievances:

Creation and implementation of clear grievance procedures
Guidance on informal grievance resolution techniques
Assistance with formal grievance investigations
Support in conducting grievance hearings and appeals
Advice on resolving complex or sensitive grievances

Impartial Investigations

We offer external, impartial investigators to ensure objectivity in complex or sensitive cases:

Thorough and unbiased fact-finding
Detailed investigation reports and recommendations
Compliance with legal requirements and best practices
Mitigation of potential conflicts of interest

Mediation Services

Our trained mediators can help resolve disputes before they escalate to formal procedures:

Facilitation of constructive dialogue between parties
Guidance on reaching mutually acceptable resolutions
Preservation of working relationships and organisational harmony

Training and Development

We provide comprehensive training to equip your managers and HR team with the skills to handle disciplinary and grievance matters effectively:

Workshops on conducting fair investigations
Training on chairing disciplinary and grievance hearings
Guidance on effective communication during difficult conversations

Compliance and Documentation

Our services ensure that your disciplinary and grievance processes are fully compliant and well-documented:

Review and update of existing policies and procedures
Assistance with record-keeping and documentation
Guidance on GDPR compliance in handling sensitive information

Ongoing Support and Advice

We offer continuous support to help you navigate complex situations:

Access to HR experts for case-specific advice
Regular updates on changes in employment law affecting disciplinary and grievance procedures
Post-case reviews to identify areas for improvement in your processes

By partnering with us for your disciplinary and grievance handling needs, you can ensure fair treatment of employees, minimise legal risks, and maintain a positive work environment. Our impartial and professional approach helps you resolve workplace disputes efficiently while upholding your organisation’s values and legal obligations.

Contact us today to learn how we can support your organisation in effectively managing disciplinary and grievance matters, ensuring compliance, and fostering a fair and productive workplace.